Contact

Need help with an order, product, return, or delivery?

Email support@cottagekit.us. We aim to respond within one business day.

For faster assistance, include:

  • Your order number, if applicable
  • The email address used at checkout
  • A short description of the question or problem
  • Photographs of the item and packaging for damage, defect, incorrect-item, or missing-item claims

Returns require written authorization before shipment. Please do not send a return to an address shown on a package or elsewhere unless Cottage Kit support has provided written return instructions.

Customer support is currently provided by email. Cottage Kit does not offer public telephone support.